Reverse Logistics

24/7 Support

24/7 Support

   At RelayExpress our goal is to meet our commitments to you. We take ownership of our promises and strive each day to achieve everything we have promised you and more. Our qualified multilingual experts analyze the incident and issue a diagnosis, thus triggering the appropriate corrective actions. All this is proactively managed through our 24/7 Customer Support Centers using our powerful end-to-end IT platform [Relay's ERP-SCM], integrating transportation, warehousing, and reverse cycle management.

Our Support Team is always ready to help you

   Every solution starts with analysis of client requirements and a business case for every solution. A solutions team will then be responsible for building and implementing your logistics plan. Relay's traceability system guaranteed 24/7 availability enable clients to know the status of their cargo / shipment at any time.

  • Online Shipment Tracking
  • Proof of Delivery
  • A single point of contact
  • On-site customer support
  • The monitoring of each incident until its resolution